At NOI, we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.itsnoi.com. By using our Site and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information that you provide directly to us when you interact with our Site, such as:

  • Contact Information: Name, email address, mailing address, and phone number.

  • Payment Information: Credit card details, billing address, and purchase history.

  • Account Information: Username, password, and any other information you provide when creating an account.

  • Communication Information: Information you provide when contacting customer support or otherwise interacting with us.

  • Usage Information: Information about how you interact with our Site, such as IP address, browser type, referring/exit pages, and pages viewed during your visit.

2. How We Use Your Information

We use your personal information for various purposes, including:

  • To process orders: Handling your transactions, shipping products, and providing order updates.

  • To improve our services: Personalizing your experience, understanding how you use our Site, and enhancing your user experience.

  • To communicate with you: Sending you marketing communications, updates, or responses to inquiries.

  • For security purposes: Monitoring for fraudulent or unauthorized activity and protecting the integrity of our Site.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Service Providers: Third-party companies that help us operate our Site, process transactions, and improve services (e.g., payment processors, shipping carriers, email service providers).

  • Legal Obligations: If required by law, we may disclose your information to comply with legal processes, enforce our policies, or protect our rights.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. These technologies help us understand user behavior, remember preferences, and optimize the performance of our Site. You can control cookies through your browser settings, but some features of the Site may not function properly if cookies are disabled.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access and Correction: You can access and update your personal information by logging into your account.

  • Marketing Preferences: You may opt-out of receiving promotional emails by following the unsubscribe instructions in the emails or by contacting us directly.

  • Data Deletion: You can request the deletion of your personal information by contacting us. We will comply unless we are required by law to retain certain information.

6. How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no online data transmission or storage system can be guaranteed 100% secure, so we encourage you to take steps to protect your information, including using strong passwords and not sharing login credentials.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing any personal information.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated policy will be posted on this page, and the effective date will be revised accordingly. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

NOI Haircare
Email: noihaircare@gmail.com

By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.